PRIVACY POLICY

Privacy Policy oke25
Our Commitment to Protecting Your Data

Oke25 is committed to safeguarding the privacy and security of every user's personal information. This policy clearly explains how we collect, use, store, and protect your data throughout your use of the oke25 Platform.

Last Updated: 1 January 2026
PDPA Compliant
Personal Data Protection Act 2010
256-bit SSL Encryption
All data transmitted securely
No Data Sales
Your data is not sold to third parties
256-bit SSL
Data Encryption
100% Secure
Data Storage
PDPA 2010
Legal Compliance
24/7
Privacy Support

Why Your Data Secure With oke25

Advanced-Grade Encryption

All your personal information and financial transactions are transmitted via 256-bit SSL/TLS protocols — the same encryption technology used by leading banking institutions in Malaysia.

Full Privacy Guaranteed

Oke25 does not sell, rent, or disclose your personal information to any third party for marketing purposes without your explicit consent. Your data belongs entirely to you.

Malaysia PDPA Compliance

Oke25's Privacy Policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are protected and respected at every stage of data processing.

Data Control in Your Hands

You can access, amend, download, or request deletion of your personal data at any time through your oke25 account settings. We ensure this process is straightforward and transparent.

Secure & Trusted Servers

User data is stored in data centers protected by multi-layered physical and digital security. Server access is strictly restricted to authorized personnel only.

Data Breach Notification

In the event of any data security breach involving your personal information, oke25 will notify you within 72 hours of the breach being detected, in line with industry best practices.

1

Introduction

Oke25 ("we", "Platform" or "oke25") is committed to protecting and respecting the privacy of every user who uses our website, mobile app, and all services we provide. This Privacy Policy clearly explains how we collect, use, store, disclose, and protect your personal information.

By registering or continuing to use the oke25 Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy applies to all users accessing the oke25 Platform from Malaysia and forms part of the Terms and Conditions oke25.

Note: This Privacy Policy is provided in Bahasa Malaysia for the convenience of local users. In the event of any discrepancy between language versions, the Bahasa Malaysia version published on this site shall apply to Malaysian users.

Oke25 fully complies with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant subsidiary regulations. We take this responsibility seriously and continually strive to improve our data protection practices in line with technological and legislative developments.

2

Personal Data We Collect

Oke25 collects only the personal data necessary to provide quality, secure, and responsible services. The following are the categories of data we collect:

Data Category Example Information Collection Method
Identity Data Full name, IC/passport number, date of birth, gender Account registration & KYC process
Contact Data Email address, phone number, residential address Registration form
Financial Data Bank name, account number (partial), transaction history Deposit & Withdrawal
Technical Data IP address, device type, web browser, operating system Automated system logs
Usage Data Wagering history, games accessed, session duration Platform activity
Cookie Data Preferences, login sessions, analytics data Cookies & tracking technologies

Oke25 does not collect credit or debit card information directly. All payments are processed through certified third-party payment providers with their own security standards.

3

How We Use Your Data

Every piece of data we collect is used for legitimate and transparent purposes. oke25 uses your personal information for the following:

  • Account management — Securely creating, verifying, and managing your oke25 account
  • Service delivery — Processing deposits, withdrawals, and wagering, and providing access to all games on the Platform
  • Identity verification (KYC) — Conducting mandatory KYC checks to comply with anti-money laundering laws
  • Platform security — Detecting and preventing fraud, unauthorised access, and unlawful activity on the Platform
  • Service communications — Sending important notices related to your account, transactions, and policy changes
  • Marketing and promotions — Sending promotional offers and new product information (with your consent)
  • Responsible gaming — Monitoring gaming patterns to identify users who may need assistance
  • Platform enhancements — Analysing usage data to enhance the user experience
  • Legal compliance — Fulfilling applicable legal and regulatory obligations
Unsubscribe from Marketing: You can stop receiving marketing communications at any time by updating your notification settings in your oke25 account or by contacting our support team.
4

Disclosure to Third Parties

Oke25 does not sell or rent your personal data to any party. However, we may share your information with selected third parties in the following limited circumstances:

  • Payment service providers — FPX, DuitNow, Touch 'n Go eWallet, and trusted payment partners for securely processing your financial transactions
  • Game software providers — Casino and sports game providers integrated with the oke25 Platform, limited to data required for game operations
  • Cloud service providers — Data hosting infrastructure compliant with international security standards
  • Legal authorities — Law enforcement agencies or regulatory bodies when required by Malaysian law
  • Analytics services — Analytics tools that help us understand Platform usage for improvement purposes

All third parties with whom we share data are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes. oke25 ensures that all third-party providers comply with data protection standards equal to or higher than Malaysia's PDPA requirements.

Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia, oke25 ensures that adequate levels of protection are upheld in accordance with the provisions of PDPA 2010 before any transfer takes place.
5

Cookies & Tracking Technologies

The oke25 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. Below are the types of cookies we use:

  • Essential cookies — Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance cookies — Collecting information on how users interact with the Platform to help us improve the user experience.
  • Functional cookies — Storing user preferences such as language, display settings, and login information for convenience.
  • Analytics cookies — Used by third-party analytics tools to understand platform usage patterns in aggregate and anonymised form.

You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect the core functionality of the oke25 Platform and your overall user experience.

6

Data Security

Oke25 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and oke25 servers
  • Data encryption at rest for sensitive information in our database
  • Two-factor authentication (2FA) for user account access and internal administration systems
  • 24/7 Monitoring against suspicious activity and cybersecurity threats
  • Periodic penetration testing by independent third-party security experts
  • Role-based access control ensuring only authorised personnel can access user data
  • Automated data backup on a regular basis to ensure service continuity
Shared Responsibility: While oke25 implements robust security measures, the safety of your account also depends on your own actions. Always use a strong password, enable 2FA, and never share your login credentials with anyone.
7

Data Retention & Deletion

Oke25 retains your personal data only for as long as necessary to fulfil the purpose of collection or as required by Malaysian law. Our data retention policy is as follows:

  • Active account data — Retained for the duration your account is active and an additional 7 years after account closure for legal compliance purposes
  • Financial transaction records — Retained for a minimum of 7 years in accordance with Malaysia's AMLA (Anti-Money Laundering Act) requirements
  • Communication logs — Retained for 2 years for complaint resolution and customer support purposes
  • Analytics cookie data — Automatically deleted after 13 months
  • KYC Documents — Retained for 5 years after the business relationship ends

When data is no longer needed, oke25 will delete or anonymize that personal data in a safe and permanent manner. For data required for legal compliance, deletion will be carried out as soon as the mandatory retention period expires.

8

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by oke25:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

2
Right to Rectification

You can request corrections to inaccurate or incomplete personal data through your account settings or by contacting support.

3
Right to Erasure

You can request the deletion of your personal data when it is no longer needed, subject to oke25's legal obligations.

4
Right to Object

You can object to the processing of your data for direct marketing purposes at any time without providing a reason.

5
Right to Data Portability

You can request your data in a structured, machine-readable format for transfer to another service provider.

6
Right to Withdraw Consent

You can withdraw consent for data processing at any time, without affecting the validity of processing that has already taken place.

How to Submit a Request: To exercise any of the above rights, please contact the oke25 Data Protection Officer at [email protected] or via live chat on the Platform. Please include your account number and proof of identity.
9

Children's Data

Oke25 Platform not intended for individuals under the age of 18 and we do not intentionally collect personal data from minors. Registration by individuals under the legal age is strictly prohibited.

If oke25 discovers that personal data of a child has been collected without our knowledge, we will take immediate action to delete that data and terminate the relevant account. Parents or guardians who become aware that their child has registered on the oke25 Platform are requested to contact us immediately at [email protected].

10

Privacy Policy Amendments

Oke25 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or technology. All amendments will be published on this page with the latest update date.

For significant amendments, oke25 will notify users via an in-platform notice or email to their registered address. Continued use of the Platform after the amendments take effect will be considered acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to ensure you are always up to date on how oke25 protects your personal information.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, please contact the oke25 Data Protection Officer through the following channels:

Privacy Email
Live Chat
Available 24/7 on the Platform
Response Time
Within 3 business days

Written complaints must include your account information and full details of the issue you wish to raise. oke25 will respond to all privacy-related inquiries professionally and within the stipulated timeframe.

Join oke25 with Confidence & Security

Your personal data is fully protected. Register an oke25 account today and enjoy a safe, fair, and exciting Sports Betting, Live Casino, and Bingo experience alongside more than 500,000 members who have already trusted oke25.

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